Support

Contact Us

For questions, bug reports, or feature requests, email us at:

We typically respond within 1-2 business days.

Frequently Asked Questions

How do I restore my Pro purchase?

Open the app, go to Settings, tap your account status, then tap "Restore Purchase." This will restore your Pro access on the same platform (iOS or Android) where you originally purchased.

How do I request a refund?

Refunds are handled by Apple or Google, not by us directly. For iOS, visit reportaproblem.apple.com. For Android, visit your Google Play purchase history.

Is my data private?

Yes. All calculations and saved data stay on your device. We do not collect personal information. See our Privacy Policy for details.

Do you offer a subscription?

No. Penciled Pro is a one-time $4.99 purchase. No subscriptions, no recurring charges.